West Dunbartonshire Council

West Dunbartonshire Council


Working4U (Money) provide information and assistance to all residents within the authority on a wide variety of benefit, money, fuel, housing and social care related issues.  A full benefit check and/or money advice is offered to all who contact us or who are referred to our service.


Income maximisation plays a vital role in Community Health and Care Partnership services such as Community Care, Children and Families, Mental Health and Addictions.  We have workers at various locations across the authority that provides support and advice to frontline staff in the above services.


We offer telephone advice, office appointments and in exceptional circumstances can offer a home visit.  All claim(s) for benefit will be monitored and progressed by our Income Maximisation Team, including any follow up claims or reviews that may be required.  Appeal Representation is provided.


Our experienced team of Money Advisers can help with any money concerns you may have such as managing your debt and budgeting.  We can negotiate with your creditors; assist you in the preparation of a Financial Statement; and advise you of your options and routes out of debt, including a Trust Deed or Bankruptcy.  Our accredited money adviser can also assist with application for Debt Arrangement Scheme (DAS).


We have several projects within our service including the Macmillan Benefits Team who assist people and their families affected by Cancer, Long Term Conditions, Mental Health , Learning Disability and Addictions. We also have well established referral links with other Local Authority and Health services.


Working4U also provide talks and training on welfare benefits to frontline staff and community groups.


Working4U also has two other elements – Learning and Money – to help those who are able to or aspiring to get back into work or to increase their skills base. Assistance can consist of a variety of services such as confidence building, accessing learning, including accredited or job specific training, help with CV writing, English Speaking for Other Languages, literacy/numeracy courses, digital IT support and access to funding.


Our service is available Monday to Thursday 08.45 am to 4.45 pm and on Friday 08.45 am to 3.55 pm.


For benefits or debt advice you can call us on 01389 776929 or 01389 738296.


Further information on Working4U can be found on West Dunbartonshire Council website:




You can email us at wrmas@west-dunbarton.gov.uk


Alternatively, you can write to us at the address below.



Council Offices

16 Church Street


G82 1QL

Tel: 01389 776929