West Lothian Council

West LothianĀ  CouncilĀ  Advice Shop is based at

Units 9 – 12 Waverley Industrial Estate, Bathgate, EH484HY. The advice line number is 01506 776444, open during office hours, and we can be contacted by e mail at advice.shop@westlothian.gov.uk.

The Advice Shop is open to anyone who wants to drop in between:

  • 9 and 5 on Monday, Tuesday, Thursday
  • 9 and 1on Wednesday
  • 9 and 4 on Friday.

The shop offers information, advice, advocacy and representation in the fields of welfare rights, money advice, energy advice and housing advice.
The shop also has specific services for


  • people affected by cancer
  • people who are ill
  • older people age 60+
  • council tenants
  • ex prisoners/ drug users

There are also specialist empoyability services accessible through the shop, and a service for people from minorities, including people who have difficulties with English.